Dealing with people:

There are some basic tools for working with groups. Click on the item for the details.

1. Create the rules of engagement before getting to the content: Position the meeting to anticipate what might happen.
2. Know what “agreement” means. Early on, propose simple decision rules that allow you to have a definition of agreement.

I have also designed and facilitated eight successful merger processes for organizations. Here is some thinking on the mechanics of these kind of efforts:

1. Use leadership to drive the merger inquiry.
2. Lock down the merger’s decision-making process.